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Management and structure

Our structure

Transport and Main Roads organisation chart

Organisation chart as at 30 June 2020.
View a text version of this chart.

Our leaders

Neil Scales OBE

Director-General (Transport and Main Roads)

ONC (Eng), HNC (EEng), DMS, BSc (Eng), MSc (Control Engineering and Computer Systems), MBA, CEng (UK), RPEQ, FIET, FIMechE, FICE, FIFEAust, FCILT, FLJMU, FRSA, FSOE, FIRTE, VFF, MAICD

  • Appointed as Director-General January 2013
  • Champion for Persons with Disability
  • Champion for Domestic and Family Violence Awareness.

Under the Financial Accountability Act 2009, the Director-General is accountable to the Minister for Transport and Main Roads and the Premier of Queensland for the efficient, effective and financially responsible performance of the Department of Transport and Main Roads. He leads the department with an operating budget of $6.189 billion, capital budget of $2.877 billion and managed assets worth $67.444 billion.

Former positions:

  • Chief Executive Officer, TransLink Transit Authority
  • Chief Executive and Director-General, Merseytravel, United Kingdom.

Along with over 40 years' experience in the transport industry, Neil received the Order of the British Empire for services to public transport in 2005 and in 2011 was awarded an honorary Fellowship from Liverpool John Moores University for his services to the region. Neal is a Vincent Fairfax Fellow after successfully completing a course in Ethical Leadership.

Anne Moffat

Acting Chief Operations Officer

BBus

  • Appointed as Acting Chief Operations Officer in December 2018
  • Gender Equity Champion.

Anne supports the Director-General with the day-to-day operations of the department allowing the Director-General to focus on strategy, the government’s objectives and key stakeholder relationships.

Former positions:

  • Project Director South East Queensland Asset Management (Infrastructure Management and Delivery)
  • Executive Director, State Services (Department of the Premier and Cabinet)
  • Executive Director (Planning Management, Planning and Investment)
  • Executive Director, Strategy and Policy (Passenger Transport).

Anne has more than 20 years’ experience across both state and local government in Queensland. She has held a number of senior roles across the infrastructure programming and delivery areas, as well as urban and regional planning. She has delivered a number of large policy and engagement projects, plus reform agendas.

Julie Mitchell

Deputy Director-General (Policy, Planning and Investment)

BE, MBA, MEnvMan, FIEAust, RPEQ, GAICD

  • Appointed as Deputy Director-General (Policy, Planning and Investment) March 2018
  • Champion for Innovation
  • Registered Professional Engineer, Fellow of Engineers Australia
  • Public Service Medal Recipient 2018.

Julie sets the future direction of the transport system in Queensland. She defines and shapes key strategies, policies and plans for an integrated transport system that supports the safe and efficient movement of people and goods, while driving value for the community.

She ensures the investment across road, rail and public transport, active transport, and freight networks is balanced as part of a single integrated transport network.

Julie is a highly respected leader with over 30 years’ civil engineering experience which covers a broad range of transport related engineering and leadership roles including Chief Engineer for eight years.

Amanda Yeates

Deputy Director-General (Infrastructure Management and Delivery)

BE (Civil), RPEQ, FIEAust, CPEng, EngExec, NER, APEC Engineer, IntPE(Aus), MAICD

  • Appointed Deputy Director-General July 2018
  • Registered Professional Engineer, Fellow of Engineers Australia
  • Champion for Health, Safety and Wellbeing.

Amanda oversees the delivery of the integrated program of infrastructure projects and the maintenance and operation of the state-controlled road network. This includes delivery of the majority of the department's $23 billion program of works over four years (the Queensland Transport and Roads Investment Program 2019–20 to 2022–23).

Former positions:

  • General Manager (Program Delivery and Operations)
  • General Manager (Integrated Transport Planning)
  • Regional Director (North Coast and Wide Bay Burnett)
  • Deputy Regional Director (Metropolitan Region).

With over 20 years’ civil engineering experience, Amanda sets and leads the strategic direction for best practice infrastructure management and delivery and the department's role in driving economic vibrancy and shaping local communities.

Mike Stapleton

Deputy Director-General (Customer Services, Safety and Regulation)

BBus, MPA, MANCAP, MNRSS, MAustroads, MQLCSG

  • Appointed as Deputy Director-General (Customer Services, Safety and Regulation) January 2016
  • Champion for Cultural Diversity.

Mike oversees the delivery of safety, regulatory and transactional transport services for the department.

This division is critical to our current and future transport system, managing the State’s regulation, marine, road safety and frontline services for Queenslanders.

Former positions:

  • Deputy Director-General (Infrastructure Management and Delivery)
  • General Manager (Land Transport Safety).

Mike has worked in the state public transport sector in finance, general management, and transport safety roles for more than 20 years, delivering key road safety initiatives including graduated licensing, alcohol interlocks and immediate suspension for reoffending drink drivers, and the expansion of the Camera Detected Offence Program.

Matthew Longland

Deputy Director-General (TransLink)

BBltEnv (URP), GDURP, MBA (Exec), MPIA, GAICD

  • Appointed as Deputy Director-General (TransLink) December 2016
  • Champion for Active Transport
  • Board member of the International Association of Public Transport (Australia/New Zealand).

Matt leads the delivery of customer-focused passenger transport services across Queensland including policy, planning, ticketing, contract management and customer services.

TransLink is responsible for the integrated rail, bus, ferry and tram network in South East Queensland and long-distance rail, coach and aviation services in regional, rural and remote Queensland, in addition to school transport, personalised transport and demand responsive transport services.

Former positions:

  • Deputy Director-General (Policy, Planning and Investment)
  • General Manager (Passenger Transport Integration).

Tracy O'Bryan

Deputy Director-General (Corporate)

LLB, LLM, EMPA (ANZSOG), GAICD, Solicitor of Supreme Court of Queensland and High Court of Australia

  • Appointed Deputy Director-General May 2017
  • Customer Champion.

Tracy leads the department’s corporate services, including governance (including legal and communications), finance and procurement, ICT, human resources and internal audit to enable TMR to achieve its business objectives.

Former positions:

  • Executive Director (Department of National Parks, Sport and Racing)
  • Acting Deputy Director-General, Corporate (Department of Environment and Heritage Protection).

Tracy has over 20 years’ experience in the Queensland public sector in the fields of law, policy, governance, major projects and program design and delivery, and stakeholder engagement. She has also led major reform and commissions of inquiry for government and worked in a number of Queensland Government departments including the Department of the Premier and Cabinet. Tracy has also won ministerial awards and been nominated for a Premier’s Excellence Award.

Key organisation changes

The following structural changes occurred during the 2019–20 period:

  • July 2019: Customer Services, Safety and Regulation Division created the Road Safety Data Bureau unit.
  • August 2019: Portfolio Investment and Programming Branch realigned six teams including Cycling and Programs to Cycling and Walking.
  • November 2019: Portfolio Investment and Programming Branch realigned seven teams and created nine new teams to improve program delivery, including Corridor Planning, Heavy Vehicle Freight Network, and state and national program teams.
  • February 2020: The Director-General created the independent Personalised Transport Ombudsman unit.1

Audit and Risk Committee

The Audit and Risk Committee (ARC) plays a key advisory role, ensuring the department's risk systems and processes are effective. The committee provides an independent assurance role by monitoring the effectiveness of the department's risk management and internal frameworks and compliance with legislative and regulatory requirements and control.

ARC members are appointed by the Director-General and assist the Director-General in his oversight of:

  • the integrity of the department's financial statements and internal controls
  • compliance with legislative and regulatory requirements, including the department's ethical standards and policies
  • the process relating to internal risk management and control systems
  • the performance of the internal audit function.

ARC met six times in 2019–20. As at 5 June 2020, costs associated with external committee members' fees totalled $48,956.51 (including GST).

ARC observed the terms of its charter and had due regard to Queensland Treasury's Audit Committee Guidelines. To promote independence, members are appointed based on their skills and experience, not their position in the department.

At 5 June 2020, the membership for the committee consisted of:

Chair: Julie-Anne Schafer (External)

LLB (Honours) FAICD.

Members:

Neil Jackson (External)

Bachelor of Business (Accountancy), Graduate Diploma – Commercial Computing, FCPA, GAICD

Ian Webb (External)

BA (Honours), Post graduate development program AGSM

Tracy O’Bryan, Deputy Director-General (Corporate)

LLB, LLM, EMPA (ANZSOG), GAICD, Solicitor of Supreme Court of Queensland and High Court of Australia

Amanda Yeates, Deputy Director-General (Infrastructure Management and Delivery)

BE (Civil), RPEQ, FIEAust, CPEng, EngExec, NER, APEC Engineer, IntPE(Aus), MAICD

Geoff Magoffin, General Manager (Customer Services Branch)

Master of Business Administration (Professional), Graduate Diploma in Business Administration, Graduate Certificate in Management, GAICD

Michelle Connolly, Executive Director (Policy, Planning and Investment)

Bachelor of Social Science

William Lansbury, General Manager (RoadTek)

FIEAust, MAICD, RPEQ, EMPA, MTech (Pavements), BTech (Civil), AdvDipPM, JP (Qual).

Achievements

During the past year, ARC reviewed:

  • the integrity of the department’s financial statements and internal controls
  • compliance with legislative and regulatory requirements, including ethical standards and policies
  • the performance management process, internal risk management and control systems
  • the performance of the internal audit function.

The ARC also reviewed its charter with roles and responsibilities updated to align with the oversight and coordination of assurance activities under the department's internal control framework.

Governance Committees

Information and Systems Committee

The Information and Systems Committee meets monthly as the peak Information and Communication Technology (ICT) governance board for all business-led ICT and ICT-enabled investments to help ensure maximum value for investments. The committee primarily consists of Executive Leadership Team members and includes the Chief Information Officer as the head of discipline, ensuring ICT governance and strategy is administered at the highest levels.

The committee also acts as the information security governance body, ensuring the information security strategy and related policies are established and compatible with the department’s strategic direction, and effective governance is in place to ensure information security objectives are achieved.

Chair: Rotated annually at the start of each calendar year between Deputy Director-General, Customer Services, Safety and Regulation and Deputy Director-General, TransLink.

Members:

  • Director-General
  • Deputy Director-General, Corporate
  • Deputy Director-General, TransLink
  • Deputy Director-General, Customer Services, Safety and Regulation
  • Deputy Director-General, Infrastructure Management and Delivery
  • Deputy Director-General, Policy Planning and Investment
  • Chief Operations Officer
  • Chief Information Officer
  • Chief Finance Officer.

Achievements

During the past year, the committee:

  • continued to embed best practice portfolio management, which has strengthened and matured ICT delivery through improved governance, practices, methods, and tools
  • matured the portfolio, with a revised three year rolling program of work, capturing ICT investments ensuring they align to departmental and government priorities
  • continued to focus on improving capability across the ICT portfolio, program and project environments through activities in the 2019–22 ICT portfolio capability roadmap that has successfully delivered executive training and embedded the ICT benefits management framework
  • continued its focus on strategic governance of the department’s ICT information security by endorsing the Information Security Policy and the Information Security Management Board and its terms of reference
  • increased visibility and focus on ICT strategic risks, including portfolio risks against the ICT strategic risks.

Finance and Procurement Committee

The Finance and Procurement Committee monitors financial and procurement performance across the department to ensure all entities within the department operate within departmental budget parameters as specified by the government, and that the procurement function operates effectively to achieve value for money.

A key role of the committee is to ensure the department's resources are directed towards delivering on the government's Advancing Queensland's Priorities to create jobs in a strong economy and a responsive government through responsible fiscal management.

The committee also ensures that Transport and Infrastructure Services Category spend is aligned with the Queensland Procurement Policy, which is aimed at prioritising Queensland business by focussing on local economic and employment opportunities.

The finance and procurement functions operate in a centre-led model with the business operations carried out locally in line with the standards, policies and procedures established in the centre.

The key role of the committee is to:

  • ensure all financial resources are allocated consistent with approved strategic direction, priorities and ongoing commitments
  • identify reform initiatives and associated savings
  • realise savings in line with government savings targets
  • ensure cost control and longer-term funding sustainability
  • approve procurement strategic direction, priorities, and ongoing commitments
  • provide strategic oversight of the procurement policy environment
  • monitor functional performance and category benefits realisation.

Chair: Deputy Director-General (Corporate).

Members:

  • Director-General
  • Deputy Director-General (TransLink)
  • Deputy Director-General (Customer Services, Safety and Regulation)
  • Deputy Director-General (Infrastructure Management and Delivery)
  • Deputy Director-General (Policy, Planning and Investment)
  • Chief Operations Officer
  • Chief Finance Officer.

Achievements

During the past year, the committee has:

  • provided oversight of the development of the 2020–21 budget ensuring the overall budget aligns to agreed business plans to contribute towards creating a single integrated transport network accessible to everyone
  • provided monthly monitoring of the department's financial position and workforce, ensuring that cost pressures, trends and future opportunities are well understood
  • undertaken continual review of the department's key financial related risks to ensure that, where appropriate, these items have been addressed in future budget builds to ensure long-term funding sustainability
  • monitored the department's progress in implementing the department's Financial Sustainability Plan
  • overseen the continued implementation of the Queensland Procurement Policy, including the introduction of the Ethical Supplier Threshold across all departmental procurement activities and the implementation of the Ethical Supplier Mandate in the Transport Infrastructure and Services Procurement Category
  • approved the revised Procurement Benefits Management Framework that has been designed to better capture value and benefits from all departmental procurement spend in line with the Queensland Procurement Policy and the Queensland Indigenous Procurement Policy.

Safety, Health and Wellbeing Governance Committee

The Safety, Health and Wellbeing Governance Committee is a governance committee of the Executive Leadership Team which meet Bi-monthly and provides oversight of the development and monitoring of health, safety and wellbeing strategies to ensure:

  • compliance with the Work Health and Safety Act 2011 (the Act) and associated regulations, codes of practice and advisory standards
  • exercising of due diligence as defined by the Act, including the provision of recommendations and advice
  • meaningful safety performance objectives and targets are developed and published at an organisational level
  • achievement of safety, health and wellbeing objectives and targets
  • monitoring of safety, health and wellbeing risk profile
  • identification, discussion and implementation of strategies to reduce the incidence of work-related death, injury, and illness at an organisational level
  • appropriate policies, procedures, systems, and accountabilities to meet its safety, health and wellbeing responsibilities and objectives
  • processes are in place to demonstrate the implementation and effectiveness of the policies, procedures, systems, and accountabilities
  • safety, health and wellbeing information is communicated and actioned.

Chair: Deputy Director-General (Infrastructure Management and Delivery).

Members:

  • General Manager (RoadTek)
  • General Manager (Customer Services)
  • General Manager (Maritime Safety Queensland)
  • Chief Human Resources Officer
  • Executive Director, Operations (TransLink)
  • General Manager (Portfolio Investment and Programming)
  • Chief, Transport Network Security and Resilience.

Achievements

During 2019–20, the committee has:

  • commenced a review of safety governance arrangements including membership, charter and impact on local working groups
  • endorsed a COVID-19 focussed safety assurance framework and supported the delivery of critical safety outcomes during pandemic conditions
  • supported the commencement of the Transforming Safety Program, a suite of business improvement initiatives targeted towards improving safety outcomes and workplace culture
  • increased focus of high potential incidents and committed to better communication of learnings to all members.

Infrastructure and Investment Committee

The Infrastructure and Investment Committee oversees and endorses the development and prioritisation of the transport infrastructure investment strategy, enabling the delivery of an integrated, safe, efficient, and reliable transport system for Queensland.

Chair: Deputy Director-General (Policy, Planning and Investment).

Members:

  • Director-General
  • Deputy Director-General (Infrastructure Management and Delivery)
  • Deputy Director-General (Customer Services, Safety and Regulation)
  • Deputy Director-General (TransLink)
  • Chief Operations Officer
  • Chief Finance Officer
  • General Manager (Portfolio Investment and Programming)
  • General Manager (Program Delivery and Operations)
  • General Manager (Transport Strategy and Planning).

Achievements

During the past year, the Infrastructure and Investment Committee has:

  • assured all significant transport projects requiring progression have met the minimum standards of the whole-of-government Project Assessment Framework and OnQ Project Management Framework
  • completed post-implementation reviews for two projects, Bruce Highway–Cooroy to Curra Section C (Traveston-Woondum) and the Gold Coast Light Rail Stage 2
  • improved program management capability and assurance for investment programs to ensure they remain on track to deliver transport system outcomes, with a focus on value for money, maximising program objectives, and customer value
  • implemented a formal process to ensure that lessons learned at the completion of major transport infrastructure projects are captured, embedded, and communicated into departmental business as usual operations and practices.

RoadTek Performance Committee

The RoadTek Performance Committee meet twice a year and provides strategic guidance and assessment while reviewing RoadTek’s performance against the annual performance contract, strategic and business plans, and performance indicators.

Chair: Director-General.

Members:

  • Deputy Director-General (Corporate)
  • Deputy Director-General (TransLink)
  • Deputy Director-General (Customer Services, Safety and Regulation)
  • Deputy Director-General (Infrastructure Management and Delivery)
  • Deputy Director-General (Policy, Planning and Investment)
  • Chief Operations Officer
  • Chief Finance Officer
  • General Manager (RoadTek).

Achievements

During the past financial year, the committee has considered:

  • RoadTek’s performance against the Service Delivery Statement measures and forecast end of year results
  • reflected on the safety incidents, notifications and improvement notices and the drive for improving the overall safety of the roadworker workforce
  • recognition of the success of many of the entry pathway programs such as the Women in Construction program.

References

  • 1 Please note, the independent Personalised Transport Ombudsman unit is not technically part of the department structure and is only administratively listed to support employees’ payroll.